In today’s hypercompetitive retail landscape, leading global retailers are beginning to realize seamless integration, visibility, and customer handling across multiple channels of distribution and communication: store, e-commerce, mobile, and social media. Shifting demographics, more educated consumers, and the increase in personalized “me-tail” shopping require retailers to quickly respond and adapt.

UST Global’s retail offerings are well aligned to accomplish the challenging sales and distribution goals for retailers. We offer eCommerce strategy, design, execution, and production. We have functional expertise in Merchandizing, Catalog Management, Order Management, Online Payment, Fulfillment, Post-Sale (Refund, Returns) and Customer Service and loyalty management offerings. We also have experience in the cutting-edge technologies that are used to develop eCommerce solutions.

Highlights

Strategy   Single or Cross-Channel strategy   User Commerce Experience strategy   Online Digital strategy   Technology strategy   Social and Mobile strategy Design   Merchandizing solutions   Order Management solutions   Payment processing solutions   Fulfillment solutions   Post Sale solutions   Customer Care solutions   Integrated Commerce solutions   Searchandizing solutions   Marketing analytics solutions Production   Content production   Visual content production   Interactive content   Personalized content Execution   Development and deployment of ecommerce solution from Merchandizing to Fulfillment   Integration with Back office, SaaS and Business Partners   Support and maintenance of legacy and current state ecommerce   Testing and verification of services & solutions   Performance tuning and optimization