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WHO WE ARE...
UST Global® (UST) is a leading provider of end-to-end IT services and solutions for Global 1000 companies. The company has a client-centric Global Engagement Model that combines local, senior, on-site resources with the cost, scale, and quality advantages of off-shore operations.

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Red Arrow Press Releases
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UST Global consulting closes several new deals in first 100 days
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ALISO VIEJO, Calif. - September 17, 2008 - UST Global®(UST), a leading provider of IT services and solutions for Global 1000 enterprises, announced favorable preliminary results for its Consulting Services group, both in terms of team expansion and new clients.

The consulting services were launched earlier this year as a new group within the existing Strategy and Services division augmenting UST Global’s already strong growth. The Consulting Services group has generated five new clients by delivering the higher-value services enterprises are now demanding from their providers in the face of the continuing challenges brought about by 2008 market conditions.

Countrywide is a client of the UST Consulting division. According to Sudhir Nair, executive vice president, application technologies - CSSD, at Countrywide, "As a premier Loan Servicing organization as well as the largest servicing portfolio in the United States, we realize and respond to changing market needs. It was important to make technological progress yet maintain our competitive edge by improving the functionality that had been implemented in our systems over several years."

"Also important was to leverage our investment and intellectual property built up in our iSeries-based servicing platform while at the same time evolve them technologically and integrate them seamlessly to other parts of the business, making them more agile and loosely coupled," said Nair.

"These systems and software represent a portfolio of over 9.2 million loans valued at over 1.48 trillion dollars, which is a significant amount of active capital for Countrywide," continued Nair. "We needed a partner who could take the time to understand our investment and bring cutting edge modernization techniques such as Service Oriented Architecture design while preserving our core."

"UST Global’s consulting practice brought us a well-defined process, tools and understanding of our needs. Most importantly, they brought skilled professionals who were able to work within our parameters and delivered more than we expected. We look forward to our ongoing and continued relationship with a partner who has invested in us as well as our strategy," Nair concluded.
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First 100 Days Retrospective: A Prediction of Future Success
According to Lawrence I Lerner, Head of UST Consulting, "Consulting is a natural extension of our service offerings. Clients that have placed their trust in UST as the delivery vehicle for their business needs can now look to us for strategy through execution. It’s a plain, practical and painless service offering that provides all the fundamentals to our clients."

"Rather than talk theory and over-analyze the marketplace, we decided to jump right in with a ‘fast launch’ of our business consulting services. The acceptance of those services within our existing and prospective client base has been nothing short of impressive," Lerner said.
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About UST Consulting
The UST Consulting team consists of a solid core group of experienced practitioners who focus on straightforward and honest advice based on analytic rigor and detail. The team is comprised of hands-on practitioners—experts with strong business and technical backgrounds—who are open and objective. The Consulting group:
Functions as client advisors and mentors
Provides consulting advice based on a global perspective, taking into account geographic and cultural nuances
Is 90 percent process and 10 percent common sense
Provides methods that are plain, practical and painless

Service offerings such as Business Process Management, Run Like a BusinessSM, Legacy Modernization, Portfolio Analysis and Architecture Diagnostics are delivered at a business-level with no "hand waving" by senior consultants. UST Consulting services include:
IT Strategy - Provide advisory services to executives regarding the operations and governance for the most optimal alignment of IT to business
Technology Transformation and Planning - Design and evaluation of complex enterprise systems encompassing applications, information, networks and security
Process Management – Develop or change operational processes and systems that manage the interaction between systems, people and/or organizations
Change Management - Managing the impact of change on an organization

Based on Descartes’ rational thinking philosophy, in our methods, we:
Never accept anything as true without investigation
Break large, complex problems into manageable, components and solve them
Write everything down
Are thorough in every aspect of our consultancy

"The flexibility of the UST client-centric global engagement model gives us the ability to provide advisory services not only to our clients in North America but also to clients in Asia, Europe and the Middle East. This allows a much broader career path for our associates no matter their geographic location," commented Lerner.
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About UST Global
UST Global® is a leading provider of end-to-end IT services and solutions for the Global 1000 market. UST Global offers a client-centric global engagement model that provides the optimal mix of senior local resources with the cost, scale and quality advantages of offshore operations for each client. The company is known for its relentless focus on clients, flexibility, and commitment beyond contract. Headquartered in Aliso Viejo, California, UST Global has more than 6000 employees worldwide and is certified globally as CMMI® Level 5, P-CMM® Level 5, and ISO 27001. For more information visit: www.ust-global.com
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ENGAGEMENT MODEL
We provide end-to-end IT services, infrastructure management and BPO solutions using a unique client-centric Global Engagement Model... More
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ANALYST SPOTLIGHT
UST Global is one of 21 Companies Positioned in the 2008 North American Offshore Applications Services Magic Quadrant… More
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CASE STUDY/ WHITE PAPER
Development of a Web Based Enterprise Application for a Fortune 500 Retailer. More
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