US Technology signs a multi-million dollar contract with a leading national retailer

US Technology is now UST Global - press release   (Every mention of US Technology in this section refers to UST Global)

ALISO VIEJO, Calif. - May 21, 2007 - US Technology, a leading provider of IT services and Business Process Outsourcing (BPO) solutions for Global 1000 enterprises, today announced that it has signed a multi-million dollar deal for a management information system implementation with a national retailer with more than 5,500 locations. US Technology was engaged to implement the system that will support the client’s commitment to continually increasing customer satisfaction. This is a green field project that will leverage the latest architecture and technology including Service Oriented Architecture and Windows Workflow Foundation in .Net domain. The system applications will be deployed in three phases with the first release scheduled to go live in August 2007. Client Goal: An On-going Commitment to Improving Efficiencies for its Customers The client is committed to improving efficiencies and is continually seeking to enhance customer satisfaction. For this new system, the client has three goals. Their first goal is to consolidate data sources across several departments and to do a data migration from a few smaller databases to the new database and application that US Technology is developing. The second goal is to optimize information exchanges between business processes. The third goal is to remove inefficiencies related to work overlap. "This management information system project win is a direct result of having demonstrated that we thoroughly understand the client’s business and have a complete command on their domain. In addition, we have the competency and expertise to implement in the areas that we have recommended," said Mike Zerkel, Vice President, New and Emerging accounts, US Technology. "A key advantage of US Technology is that we are able to deliver on-site senior resources who manage a select group of offsite resources. Our client-centric delivery model aligns very well with their business model." Improving Business Processes with US Technology Domain Expertise The client first began working with US Technology in November 2005. US Technology was hired to do requirements analysis and reengineering of their business processes. Over the course of the past year and a half, client stakeholders worked together with the US Technology reengineering experts to achieve highly efficient and more agile solutions to manage customer relations. US Technology reengineered their business processes, showing the client how they could achieve measurable benefits and run their business in a much more efficient way. This resulted in a greatly revamped business process, which will be supported by the automation and consolidation that the new application will bring in. About US Technology US Technology is a leading provider of end-to-end IT services and BPO solutions for the Global 1000 market. US Technology offers a "client-centric" global delivery model that combines local, senior, on-site resources with the cost, scale and quality advantages of offshore operations. The company is known for a relentless focus on its clients, flexibility and commitment beyond contract. Headquartered in Aliso Viejo, California, US Technology has more than 5,000 employees worldwide and is certified globally as CMMI® Level 5, P-CMM® Level 5 and ISO 27001. For more information visit: www.ust-global.com