Real estate technology news spotlights US Technology BPO Mortgage practice

US Technology is now UST Global - press release   (Every mention of US Technology in this section refers to UST Global)

ALISO VIEJO, Calif. – April 25, 2007 – One of the top 10 U.S. mortgage lenders has signed on to become US Technology’s first mortgage BPO client following the recent launch of its Mortgage BPO practice. The client wanted to retain its current mortgage loan customers by improving regular communications with them, US Technology said. In addition to sending out monthly mortgage statements, the lender wanted to ensure customers are well informed of current market trends, new products and special offers. It needed a quick way to reconfirm the integrity of its data and format all correspondence information onto a single system. To retain its borrowers, the client needs to collect and recertify data quickly. However, internal staff does not have the additional bandwidth to handle this work. US Technology was enslisted to help support the client. The first project US Technology will be responsible for is to examine recordation data and ensure that the data matches the original mortgage information on the client’s database. The US Technology Mortgage BPO practice, which ranges from loan origination processing to loan servicing, helps mortgage lenders and mortgage services providers reduce their back-office processing costs while improving processing efficiencies. The services are designed to help lenders and service providers retain control of their operations while providing them with the ability to scale up or down during market fluctuations. For more information, see http://www.ustri.com/mortgagebpo.aspx. About US Technology US Technology is a leading provider of end-to-end IT services and BPO solutions for the Global 1000 market. US Technology offers a "client-centric" global delivery model that combines local, senior, on-site resources with the cost, scale and quality advantages of offshore operations. The company is known for a relentless focus on its clients, flexibility and commitment beyond contract. Headquartered in Aliso Viejo, California, US Technology has more than 5,000 employees worldwide and is certified globally as CMMI® Level 5, P-CMM® Level 5 and ISO 27001. For more information visit: www.ust-global.com To view the original article, please click here