Is your IT infrastructure management getting out of control? Are you able to accurately deliver to established service levels in a sustained and predictable manner? You are not alone in facing these challenges. Enterprises are looking at 2010 as a year in which there are some distinct business imperatives: to increase the manageability of IT infrastructure, align IT to business goals, improve the quality of IT services, and diminish the time IT staff spends on non-strategic initiatives. Enterprises face some common IT infrastructure issues in realizing these objectives: The demands for IT support continuously increase without direct alignment to the approved IT budgets  The IT staff is stretched thin and is unable to dedicate time for problem management or root cause analysis Managers have increasing difficulties in providing proactive measurements of the infrastructure’s sustainability and predictability  Business goals and IT strategies are not fully aligned  Unmanaged infrastructure changes cause chaos and trigger business loss The UST Global Infrastructure services practice is specifically focused to position enterprises to meet these challenges.