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WHY MANAGED SERVICES AT UST GLOBAL?
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Right People for the Job
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Our Competence Center
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Training Program
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Best of the breed Frameworks and Assets
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WHY UST
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Client Intimacy Model
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Hybrid working model
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Focus on Process Efficiency
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Lowest market attrition rates
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Client University
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Application Managed Services Overview
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The UST Global Application Management Service is geared towards providing tailored services
to top tiered and mid level global clientele with end to end application management
capabilities. Each of the services we provide is delivered with a clear focus on our
customer’s business drivers, enabling our customer with cost savings, system health
improvements and higher customer satisfaction.
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Our Differentiators
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Technology agnostic transition methodology
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Focus on Client intimacy
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Multi-location delivery model
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Customized client induction boot camp programs
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Collaborative knowledge management
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Strong focus on operational efficiencies
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Customized engagement models to suit client requirements
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Performance based payment models
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Risk mitigated transparent solution
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Our Value Proposition
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Application Management Services Highlights
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UST Global has demonstrated capabilities in the application management space while serving global
1000 client base. Through our industry recognized AMUST 2.0 framework for managed services
we have been able to transition and manage mission critical services of our clients across
industry verticals.
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Building Blocks for Delivering Value
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Highlights
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The following are some of the key results/benefits that we have accomplished for our clients:
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Application consolidation and license cost
rationalization by enhancing E-catalogue system for a F100 retailer. |
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60% reduction in support cost utilizing global
delivery model for the store systems for a fortune 50 retail giant. |
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Application health improvement thru better
application management for “point of sale” systems for a fortune 50 retailer. |
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Application portfolio migration into a single
location to reduce cost of support using AMS transition methodology for a global
transportation major. |
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Provided over 2Million USD savings thru
business process re-engineering and system enhancements while supporting mission
critical system for a grocery major in North America. |
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SUCCESSFUL ENGAGEMENTS
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Supporting 147 Mission critical applications for a grocery major in the USA.
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Development and support of online tax systems for one of the largest tax service
provider.
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FAQ’s
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How do we engage UST Global to help me understand how we can improve application management?
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Can UST Global deliver 24 x 7 Support?
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